If anything goes wrong with your stove in the first three years, we will supply you with the parts to fix it. Broken Glass? "It's covered". Gasket worn out? "It's Covered". Cracked Brick? You get the idea. See how we compare below. Your Stove body also comes with a true forever warranty that lasts as long as you own your stove. With a Kuma Stove, you will know that you have the best wood stove warranty available. See the last page of your owner's manual for full warranty details.
Information from respective manuals or websites as of November 2019
Manufacturer | Firebox | Air Tubes | Door | Glass | Catalytic | Blower | Bricks | Gaskets |
Kuma | Lifetime | Lifetime | Lifetime | Lifetime | 12 years | 5 years | 3 years | 3 years |
Napoleon | Lifetime | Lifetime | Lifetime | Lifetime | N/A | 1 year | 1 year | 1 year |
Regency | Lifetime | Lifetime | Lifetime | Lifetime | 10 years | 2 years | Unknown | Unknown |
Pacific Energy | 10 years | 10 years | Unknown | 10 years | N/A | 3 years | None | None |
Lopi | 7 years | 7 years | 7 years | 2 years | 5 years | 2 years | 2 years | None |
Quadrafire | 10 years | 7 years | 5 years | 2 years | N/A | 2 years | None | None |
Blaze King | 5 years | N/A | 5 years | 1 year | 10 years | 2 years | None | None |
Best Available | Not Covered |
Have you ever opened a package and discovered that you can not return a defective item to the store where you bought it, or have you ever been told that you have to contact someone who is 100 miles away to get a replacement part that you need? Well say goodbye to hassle when you say hello to Kuma. Kuma Stoves will always supply warranty and non-warranty parts directly to you if you call the factory with a need. We also have an extensive dealer network that is happy to service or supply you with the parts that you need long after you purchased the product from them. We also provide an online parts catalog with prompt shipping for all Kuma products.
All Snow Destroyer products come with a fully transferrable lifetime warranty. If the product becomes damaged, simply send it back with a note indicating where to send the replacment. Send damaged Snow Destroyer products to Kuma Stoves, 50145 N. Old Highway 95. Rathdrum ID, 83858. Kuma stoves will not be responsible for any snow or ice damage to the roof or roof vent. This warranty only applies to Snow Destroyer products manufacured by Kuma Stoves. Labor cost and shipping charges are not covered by this warranty.
1. We have been building stoves for over 40 years and the warranty has changed over time. The best way to know the specific warranty for your stove is to reference the last page of your owner's manual. Click this link to see the full warranty details for our current line of products and if you don't have your original manual, you can download a copy from our manuals page.
2. Even the best warranty is going to have some limitations. The main limitation with all warranties is that they only cover defects in material or workmanship. This means, for example, if you alter your stove or misuse it and this causes a problem, that will not likely be covered under the warranty. Here is a helpful article on how glass defects are determined.